CONTACT

Contact

For order concerns, sizing help, product inquiries, or business-related questions, you may reach Thy Roots through the following channels.

Customer Support

Email: business@thyroots.ph
Instagram: @thyroots.ph

For order-related concerns, please include your:

  • Order number
  • Full name
  • Product name
  • Concern or request
  • Photos or videos if applicable

Sizing Assistance

If you are unsure about your size, you may contact us before placing an order. Kindly send your usual shoe size, foot length if available, and the product you are planning to purchase.

Business / Collaboration Inquiries

For collaborations, press, styling pulls, partnerships, and business inquiries, you may contact us through email or Instagram. 

Workshop / Operations

Thy Roots is based in Marikina, Philippines.

Visits, pickups, or appointments may be subject to prior confirmation.